Accurate
Timing keeper
All steps control
iiko controls every stage of your delivery, does not allow employees to break the promised time. Each employee knows what he must do so that the order is ready on time, and if there is a delay, he will give a signal to the responsible employee for speeding up, and you will receive a report with a delay to analyze the reason
Delivery and take-away ordering
You can accept orders for both take-out and delivery, in the latter there are more statuses, since the delivery has additional steps that also need to be controlled
Timing control
They say knowledge is power: let iiko help you keep a firm hand on the tiller of your business. Because iiko is integrated in all aspects of your business, it can keep track of factors like average orders per driver, driver idle time, and orders delivered on time.
Couriers tracking
Keep track of where your drivers are and what orders are still on-deck to be delivered with iikoRadar. This device syncs with the rest of the iiko system and gives you and your team real-time information to work with. Drivers are the hands of your operation, and to better manage and control the order flow, you need to know where your hands are.
Unified
Remote control
Call center distributions
If you have several points, then the operators must determine the closest branch to the delivery address. If you have more than two branches, then it becomes more difficult to determine, and the possible cost of an error is delay in delivery and possibly the loss of a client. With iiko, you can avoid this by distributing orders by branch, the system will automatically determine the nearest point to reduce delivery time and increase the efficiency of couriers.
GPS and maps integration
iiko has integration with YandexMaps and GoogleMaps, which allows you to define a delivery area at the client's address, which gives the promised time and the minimum order amount or even an additional delivery cost, if necessary. And also see where the couriers are and what they are doing at this moment
Delivery Hot map
iiko is able to display one of the most important delivery reports - a delivery heat map, which imposes indicators of the average check, the amount of orders on the map, orders from a specific zone by address, on the basis of this report, many customers open more branches, which increases the speed delivery and, accordingly, its quality, which ultimately will increase revenue
Quality standards
The program helps your delivery service to ensure the quality of delivery, the same as at your other branches. Each operator knows the client, his address and favorite dishes, each chef knows how much time there is to prepare an order, each courier knows where to go and how long he should be at the client's doorstep. All this allows more and more new points and not to worry about the loss of quality.
And little bit more
for Operator
Call integrations
The system has integration with IP telephony, which allows you to recognize the client at the time of the call and reduces the time for order processing, which increases the delivery speed and reduces the operator's time
Web site and mobile app
You can create your own website and mobile application through which you will not need to pay commission for the order. You also get the data of your customers, thanks to this you can use the loyalty system to retain them.
API integrations
If you want to use external systems for further data processing or simply integrate your own application or website, iiko has a very wide API for such integrations.
Food delivery aggregators
If you work with order aggregators, then you do not need to spend time processing them, they will automatically enter the system and report the status to the aggregator without human labor
Surefire
Kitchen assistant
More just instead of a printer
Now no one order will lost the dish, due to the check from the printer has disappeared. Because now the electronic sous-chef, which will be helper for kitchen. It can be connected to a TV and to a sound device that will notify every cook in the kitchen about a new dish or even about its deletion
Electronic queue of cooking
An electronic queue that automatically prioritizes cooking and issues this info to chefs. After all, this system is especially useful, with a large quantity of orders and orders with courses. Previously kitchen had a special person who made calculations of priority in his mind, taking into account many orders, and when a new order came, recalculated all again. That sometimes led to mistakes, and the restaurant gots a negative review. Now, with the electronic queue, the kitchen doesn't need to manually perform these operations, but to do the main thing - cooking
Channel of communication
Another very important task that the electronic sous-chef solves is the opprtunity to establish a communication channel with the kitchen. Now it doesn't seem like a black box, into which orders are sent, and then in answer is silence. After all, when an order is sent to the kitchen, we receive information about the status of the cooking, and moreover, the system notifies us when the dish is ready and can be taken
Keeper of standards
An electronic sous chef on guard of kitchen standards. The system tells the chef how long it takes a dish should be cooked and counts down the time when it should be cooked. Also, if necessary, the sous chef will tell you the recipe for the dish and the photo of the serving
Paperless
Documents flow
Regular internal transfers
To perform a standard, regular operation to move goods from one warehouse to another, now you dont need to write on paper, transfer it to the accountant so that she can enter it in a couple of days at best case, but as practice shows in a week. Do this as soon as you plan or have already completed the movement of goods, which will reduce manual labor and bring warehouse data up to date
Control of dishes life
If you work to the buffet model at a hotel or sell dishes in a shelf, then you need to control the freshness of dishes so that spoiled dishes aren't available to your guests, and new ones are brought in instead. A special module iiko shelf manager will help you with this task, which will tell you which part of dishes you need to change, and prepare a write-off document and give a task to kitchen
Mobile inventory counting
Usually, inventory is rarely done, because it has several stages and takes a very long time.
At the first stage, the kitchen recounts all this and manually writes it down on a paper.
At the second stage, the accountant decrypts several weeks and enters into the program
At the third stage, it produces results that are no longer relevant due to the limitation period
Therefore, our system has a point inventory function, the system sends a notification to the responsible employee with the exact task of what to count and where to count, an employee on the phone or an electronic sous chef enters the inventory, and the accountant only needs to confirm it and get the results the next day
Instant write-offs
This happens, the goods sometimes make worse and need don't to forget to write off it on the same day, use the function to write off the product of a dish or semi-finished product, which will write off the goods from the warehouse for the reasons that you set together with the accountant. She will receive this document automatically to her back office, where she will have to only confirm it
And little bit more
for Kitchen
Cooking by department
If you want to control and track every stage of order preparation, from reception to packaging, then you can separate the stages of preparation using an electronic sous chef. Which will send the task to the next stage, after completing the previous one, that will allow you to receive statistics for each stage and automate the cooking process
Counting performance
With help an electronic sous chef, you can get detailed statistics about kitchen's indicators. For example, you can use a motivation system for chefs by their performance, in order to increase the efficiency of the kitchen, and if complaints had about the quality or late serving of dishes, then it will be easy to find out a problem point.
Forecasting prep plans
Working with a forecasting system that, based on your sales history, forecast future sales with 98% accuracy, the system can suggest how many semi-finished products need to be prepared in order to be able to prepare dishes for sale. The system creates an hourly schedule, with an exact list, which will avoid stop lists and high workload
Actual prepared dishes
iiko can automates the cooking and accounting of the prepared dishes. With the help of iiko the cooks can log all the stages of production and packaging right at the kitchen. You don’t have to change clothes and wash hands – all you need is just several taps on the display to get the actual data on the CoG for the produced dishes.
All-seeing
Manager's eye
Clock in/Clock off
Toss those time sheets and let iiko do the work. The iiko POS terminals track clock-ins and clock-outs and import that data right into the system to be used for payroll, attendance, or even the incentivization programs mentioned above.
Fraud prevention
The system has a proactive large enough system to prevent fraud at the checkout, ranging from fraud by cashiers, which notify while operation doing
e.g. iiko notifies of suspicious transactions when the amount of a check decreases after printing an bill, to control of cashiers when the till shift is closed, which, upon closing, asks to recount the money at the cash drawer and enter it into the POS, that avoid theft of surplus
Event log
Each operation of your employees will be recorded in the event log, even if something happened or there are simply doubts, you can always check who did what and when. And if you connect the cameras, you can still see how it happened to make sure 100% of the reliability of the data.
Acces rules
So that employees do not do too much that they are not supposed to, the system has flexible access rights that allow you to configure the necessary functions as your company needs.
Self-driving
Job executor
Built-in loyalty system
Do you want to manage guest loyalty and your service level? Than you should use an automated loyalty system, which will automatically, subject to your conditions of loylty program, set a special price, charge a cashback or even give a gift.Also iiko system can suggest deals that a human cashier might have missed - it can catch items ordered separately and propose a deal. This feature is another win-win for customers and your business alike.
One more most important feauture, system does not need to be checked and monitored, unlike the staff, because POS never gives an inappropriate discount to its friend and will be garant of reliability
Manage Payroll
For many restaurants and bars, hours of valuable time is spent in the back office, figuring out the staff schedules on paper or using spreadsheets. Then it’s tricky to communicate who’s working and when. Staff can easily get confused or disgruntled. Money can be wasted too.
Managing staff gets simpler once everything is online with iiko. You can keep track of staff rotas, salaries, attendance, targets and incentives across the entire payroll operation.
RFM Report
Put your loyalty system on the automatic with an RFM report. This Report is a useful tool when you need to analyze how often your customers visit your venue and how much they spend. By means of this report, you can divide your guests into groups and encourage them to come to your place more often and spend more.
RFM stands for:
Use these attributes to divide guests into different groups, each of which requires an individual approach—campaigns, special offers, and emails. For instance, you can tell your patrons about your special offers and offer an incentive discount to those who haven’t shown up for some time.
Up sale champion
In many restaurants, colossal time is spent on calculating the motivation system, usually this counting process can take up to a week, which makes this system null and void, because employees will know the fulfillment of the sales plan after the end of the calculations and cannot influence the result. Reduce the waste of human resources, minimize the human factor and let the staff monitor their sales results online and you will also see the sales growth in your company in real time
And little bit more
for Manager
Controlling labour cost
iiko can record the schedule you have planned and compare it to the actual worked time of your employees. It allows for quick adjustments, too, and will calculate the changes for you. Getting the schedule of the whole team together in one centralized, online-accessible location makes life easier for everyone in the business.
Forecasting purchasing
You no longer need to waste time on forming a purchase sheet every time, now the inventory forecasting system will tell you what needs to be purchased in order to ensure future sales. The system with an accuracy of 98% will do this work for you, eliminate the human factor and will not allow you to order too much or not enough
Mobile guest card
If you have a loyalty system, stop making your guests carry cards with them. Use electronic wallet cards directly on the guest's phone, there is no need to install anything, just read the QR code and the card is installed. Also, this card is a communication channel, since this card is interactive and can display information about your promotions or send push messages
Pro active notification
The system can not only generate reports, but also send them when you need them. For example, a daily report at the close of a till shift, how much money you have at the cash drawer or in a bank account. And if they did suspicious transactions or employees did not fulfill their duties, you will find out about this through notifications in the messenger
Truthful
Stock calculator
Multiple recipes
It often happens that the recipes change, depending on the branches or from time to time. And usually, you need to correct the changed recipes manually, and if the change happened a long time ago, then you also need to correct each sales record. Stop wasting time on routine work, because this can be entrusted to a system that has the ability to recalculate inventory balances automatically, even if the recipe changes in the future and in the past.
Semi-finished products
If the cooking process differs from the process in the program, then the problem that will begin to appear after the first use of the system will be avoided. After all, how to verify the actual data with the planned?
With the help of an automatic system for accounting for semi-finished products, you can reflect once the entire technological process and then control it, during inventory reconciliation,
product test records, the program will calculate everything automatically.
Menu Analyze
What do you need to do to analyze your menu, to remove some unnecessary positions, and which ones to focus on in sales? Usually, such a report is done very rarely on the menu, because it needs to be collected manually from several reports. All this time, the restaurant is wasting time and money on purchases, training chefs and writing off spoiled goods. With the automatic ABC report of the menu analysis, you can do this regularly, which will increase sales and reduce costs, with just a couple of clicks and management decisions.
Apportion Record
Does your staff cut up whole fish or meat carcasses themselves? Are you sure you count the waste and the cost of different parts correctly? For example, chicken fillet per kilogram, in the store it costs proportionally more than a whole chicken, and chicken bones are cheaper. All this should be regulated by a special accounting system for the parsing of semi-finished products, which considers it correct
Trusty
Finance mainstay
Payment Schedule
How often there is a problem with late payment that blocks the purchasing of products or the suspension of services. The problem happens for 2 reasons, they forgot to pay or there is not enough free money to pay at the time. All these problems are solved by the payment schedule, which will show when to pay and warn in advance that funds may not be enough
P&L
Usually, a profit and loss statement is considered manually by combining many separate excel tables, which requires a lot of manual labor and the possibility of human error. In the end, we get an inaccurate, belated report, which is one of the most important in business. Entrust this business to the system, which will automatically generate a profitability report for the required expense items in one click and instantly
Cash flow
What is the second most important cash flow report for? One shows how much money was earned, and the second shows where it was spent. For example, we made a payment for the rental of for a year in advance. Now there is no money, but every month there will be a surplus, the origin of which is shown by an automatic cash flow report
Plan/Actual Analysis
Report plan fact is the next stage of accounting for your finances, because you do not just look at the fact, but also plan your indicators. An automatic report will help with this, which also visualizes budget discrepancies on a graph.
And little bit more for
Stock&Finance
Accounting - all in one
There is no need to unload, download or copy data from different sources, the software within the general system itself creates all the necessary sales documents, warehouse and financial documents that are interconnected, which guarantees reliability and reducing the human factor
Electronic document flow
The system allows you to exchange electronic documents, both within the stores and between restaurants and suppliers, which reduces the enormous amount of human resources, and therefore financial. Also, electronic document management allows the program to keep data up to date on a day to day, which makes the use of the program even more efficient.
"What if" report
What if you need to reduce the food cost of your dishes? Work with suppliers, try to replace expensive foods, or reduce product consumption for a particular dish. A special "What If" report will help you sort out all these options. Which will show how the food cost will change if you change this ingredient for this one, or even order products from this supplier, and not from this one
Store-specific pricing
Sometimes it happens that in chain restaurants the data differs from branch to branch, for example, the prices of dishes or the ingredients of cooking. Therefore, iiko has a function that allows you to assign a different recipe and a different price for the same position depending on the branch, which will allow you to see general statistics both for the entire network and for a specific restaurant.
Incorruptible
Owner's informer
Easy access from anywhere, any time
The more often you look at reports, the more often you analyze.
The more often you analyze, the more often you make decisions.
The more often you make decisions, the more reliable your business is.
Therefore, we provide technologies that enable data on your business, when it is convenient and where it is convenient, without the help of assistants and others. Just on your laptop, tablet, phone, even smartwatches and smart TV
Consistent real-time information
In addition to capturing sales and mobile stock taking, iiko also enables you to capture other events on the spot essential for real-time stock balances: acceptance of supplier deliveries using a mobile device, recording batch production using a kitchen screen and similarly capturing write-offs and wastage using the POS.
These areas combined are all essential to enable real-time stock control.
iiko has thought about each of these processes and created specific tools for the tasks at hand - often mobile tools to make real-time capture easy and effortless. If capture is enabled in real-time and in a unified system then you have greater visibility and control of your stock balances.
Unrivalled business wide visibility & control
With iiko you get everything in one place, which gives you a unified system, process coverage and end-to-end visibility, from tracking stock movements to recipes, dishes and sales revenue
You can also get details for each report, simply by right-clicking, which will show the source of the origin of these numbers.
An alerts engine to keep you up to date
What if, you learn about potential problems or insights before you look at the reports? The system always keeps you up to date, especially if something goes wrong, if the cash amount starts to decrease at the cash desk or more than usual write-offs begin to occur, and many other conditions that you can set up yourself and receive information before it arrives in the report
Predictive
Future AI-technology
AI Sales forecasting
iiko AI enables you to predict and look into the future accurately in a number of ways:
A forecast is created automatically and is immediately reflected in reports so you can always see your forecast and actual sales over a period
The forecast will also help you to purchase stock because it knows what the demand will be and your current stock position. It will suggest to you the items and quantity to purchase
The forecast will enable the system to create automatic prep plans so your teams know what to prepare for sales (e.g. create batches, defrost items etc.)
You can see the forecast and align your staff schedule and CoL more accurately. It will send you the data via email or instant messenger
Smart and helpful proactive insights
iiko is all about making complex things simpler. With optimised and reliable information in place, smart analytics can start contributing to your business.
By making intelligent suggestions where possible and enriching data with additional context the information you see is more relevant and complete. The key thing here is the proactiveness of the system – for example, instead of wading through reports you get an email
telling you how you’ve been doing this week and last week. The tech gives you all the insights.
Centralized rule engine
What will happen if your employee does not timely receive the goods, inventory or an ordinary document in the program? You will receive irrelevant data, despite all your accounting accuracy. Therefore, iiko has a special system that will remind you if an employee has forgotten, and if he still did not, then the system will notify you
Forecast vs actual reports
Often, when we look at the reports and at a specific figure, we do not understand a lot or a little, because we do not understand what to compare with. It is not entirely correct to compare with the past period sometimes, because the inputs could have changed. Then what to look for? If you have the opportunity to watch the predicted indicators and the actual ones, which are built on the basis of machine learning based on your data, then you can get an adequate assessment of the effectiveness of your activities over the past period.
And little bit more
for Owner&Investor
Multi-concepts supporting
If you have different formats and concepts, you no longer need to use different programs to account for them. Keep all in one, but with the ability to split reporting for analytics
Chain/Franchise mode
If you have several restaurants of your own or on a franchise, then the owners of specific restaurants should see only their data, and the central office should see, manage and control all the data. iiko allows you to solve all these tasks
Everything in one place
By using a unified system from a single supplier - covering all your business processes end-to-end - you’ll be able to experience greater automation to drive accuracy, efficiency, and more streamlined processes.
Secure data storage
Gone are the days when if your server is nearby, it is safe in terms of privacy or protection. We use European control standards, under a nondisclosure agreement and high technical data security standards using European data centers with the highest security level TIER 3
Do you want to get your own advantages?
Contact us, and we find out with your goals
© 2021 Technopeak LTD. All rights reserved.
