Welcome to the our stand

And then, little bit more about your project

What kind of management you want to check?

What is kind of concept you have in your branches?

Fine Dining Casual Dining Delivery/FastFood

How often you serving dishes by courses

Often Sometimes Never

How your waiters inform kitchen about priority of cooking

By words By comment in the system i don't know

What kind of problems you face with?

Misunderstanding between waiters and kitchen Delay of serving Serving cold dishes Negative feedbacks from guests Increasing write-offs Service degradation i don't know

What happens in rush hours?

Misunderstanding between waiters and kitchen Delay of serving Serving cold dishes Negative feedbacks from guests Increasing write-offs Service degradation i don't know

How often you have reservations in your restaurant?

Often Sometimes Never

Where you track your reservations

Paper Website i don't know

What kind of problems you face with?

Loosing reservations Service degradation Forgetting reservations Unhappy customers Desynchronization with POS data Not accurate data between POS and website Put in order data between POS and website

What kind of problems you face with?

Service degradation Unhappy customers

How you get orders from customers

By hand terminals By papers

Do you have QR menu

Yes No

How often you change your menu?

Often Sometimes Never

What kind of problems you face with?

Different prices Service degradation Losing expected revenue Unhappy customers

What kind problems you face with?

Decreasing margin Losing profit Increasing expenses

What kind of problems you face with?

Not fallowing market trends Extra expenses for updates menu i don't know

What kind of problems you face with

Loosing orders Forgetting orders Getting orders which are in the stop lost Unhappy customers Service degradation

What kind of service you providing

Delivery and Dine-in Only Dine-In

How many branches you have

1-15 More 16

How often do you have orders from aggregators?

Often Sometimes Never

How you put orders from aggregators into POS system?

Manually Automatically

What kind of problems you face with?

How often do you have orders from your own channels

Often Sometimes Never

What kind of problems you face with own channels

Spent human time More labor cost Put in order data between POS and own channels Desynchronization with POS data Not accurate data between POS and own channels

What kind of problems you face with?

More depends to aggregators More expensive price for your customers More expenses for commission for aggregators

What kind of problems you face with?

Not enough orders Less reputation

How do you separate your orders between branches?

Manually, by district By branches' phone numbers By call centre

What kind of problems you face with?

Delay of delivery Delivering cold dishes Delivery service degratation Unexpected delivery time

What kind of problems you face with?

Losing orders Decreasing profit Delivery service degradation

How do you know where is your courier?

By call By hardware GPS tracking

What kind of problems you face with?

Delay of delivery Delivering cold dishes Delivery service degradation Losing orders Unexpected delivery time Unhappy customers

Do you have queue in your branch?

Often Sometimes Never

Are your cashiers only responsible for getting orders?

Yes, they are No, they are also responsible for packaging

Do you have opportunity to take order instead of cashier

Kiosk QR Code MobileApp No, we don't have any options

What kind of problems you face with?

Not integrated with POS system Need to put manually orders Need to exchange data between systems

What kind of problems you face with?

Limited time for customer to make right choice Overload for getting orders Losing potential orders Service degradation

What kind of problems you face with?

Overload for packaging Long waiting for customers Losing potential orders Service degradation

What kind of problems you face with?

Not enough orders Not well-known branch Unattractive offer Worse offer than competitors

How often do you take inventory reconciliation?

Montly Weekly Daily i don't know

Do you have a shortage after inventory reconciliation?

Often Sometimes Never I don't know

Have employees been fined for the shortage?

Always Sometimes Never I don't know

What kind of problems you face with?

Staff turnover Staff dissatisfaction Decline in the quality Unhappy guests Losing potential revenue

What kind of problems you face with?

Not transparent situation on the warehouse Not accurate data in the stock Loss of goods from the warehouse Food cost increasing Falling margin Growing expenses Less net profit

Do you have a surpluses after inventory reconciliation?

Often Sometimes Never I don't know

What kind of problems you face with?

More regrading of products More paper work Not accurate data in the stock Unstable quality of dishes Unhappy customers Loss potential revenue

What kind of problems you face with?

Not transparent business Wrong reports Uncontrollable stock situation Unplanned food cost Falling margin Growing expenses Less net profit

How long does inventory take?

less than 30 minutes less than 1 hour 1-2 hours 2-3 hours

Do your all documents get into the system instantly?

Yes No

How often do you do internal transfers

Often Sometimes Never i don't know

What kind of problems you face with?

More paperwork More labor cost Not accurate data in the stock Not transparent business Uncontrollable stock situation

How often do you do write-off documents?

Often Sometimes Never I don't know

What kind of problems you face with?

More paper work More labor cost Not accurate data in stock Incontrollable stock situation Food cost growing Fallin margin Less net profit

What kind of problems you face with?

Not transparent business Wrong reports Uncontrollable stock situation Unplanned food cost Falling margin Growing expenses Less net profit

What kind of problems you face with?

Gap between real situation and reports Not transparent business Wrong reports Uncontrollable stock situation Unplanned food cost Falling margin Growing expenses Less net profit

Who is counting inventory?

Branch manager Responsible person for stock Stock controller

Do you have time gap between taking inventory and entering in the system

Вариант 1 Вариант 2

How many people work in the stock department?

Вариант 1 Вариант 2

What kind of problems you face with?

Gap between real situation and reports Not transparent business Wrong reports Uncontrollable stock situation Unplanned food cost Falling margin Growing expenses Less net profit

What is the basis for the decision how many goods necessary to purchase?

By words from branch employyes By warehouse system balance

How often overstocking happened?

Often Sometimes Never I don't know

What problems do can you get as a result of overstock?

Freezing of funds Increasing write-offs Reduced profitability Inefficiencies of logistics Reduced warehouse storage I don't know

How often shortage happened?

Often Sometimes Never

What kind of problems do can you get as a result of shortage?

Emergence of a stop list I don't know

How accurate is the data in your stock system, at the time of purchasing

Extremely accurate (100%) Close to perfectly (95-98%) Slightly inaccurate (80-94%) Approximately accurate (50-79%) Poor accurate (0-49%) I don't know

How often do you do purchase?

Daily Weekly

How many employees work in purchasing department?

1 Part-time employee 1 Full-time employee 2-5 employees More than 10

Do your all documents get into the system instantly?

Yes No

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